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Buyer FAQ买家常见问题

Buyer FAQ买家常见问题

Straight answers to the questions importers, smelters and procurement teams ask us most often. If your question is not here, ask us directly.针对进口商、冶炼厂和采购团队最常提出的问题给出直接答复。如您的问题不在此列,请直接询问我们。

01What is your minimum order quantity (MOQ)?最低起订量(MOQ)是多少?

There is no fixed MOQ published on this website, because it depends on the mineral, grade and the source we identify for you. For most ores a single 20ft container (around 20–27 tonnes) is a practical first trial shipment; concentrates and higher-value minerals can be smaller. Tell us your intended trial and monthly volume and we will confirm what is realistic.本网站不公布固定的最低起订量,因为它取决于矿物、品位以及我们为您确定的货源。对于大多数矿石,一个 20 英尺集装箱(约 20–27 吨)是实际可行的首批试单;精矿和高价值矿物可以更少。请告知您计划的试单量和月需求量,我们将确认可行方案。

02Do you provide samples? How long does it take and who pays?是否提供样品?需要多久?费用由谁承担?

Yes. Samples are prepared to the percentage / grade you specify and dispatched to your laboratory. Preparation time depends on the mineral and source; international courier to China typically adds 5–10 days. Sample and courier cost arrangements are agreed case by case before dispatch — we will state them clearly in our reply.是。样品按您指定的百分比 / 品位制备,并寄送至您的实验室。制备时间取决于矿物和货源;国际快递至中国通常需额外 5–10 天。样品及快递费用安排在寄出前逐案商定——我们会在回复中明确说明。

03What payment terms do you accept?接受哪些付款方式?

We are set up to work with irrevocable Letter of Credit at sight and with T/T structures (e.g. deposit + balance against shipping documents / SGS certificate). The exact structure is agreed per contract and depends on the order size and relationship stage. We do not ask for full payment in advance on a first order.我们可接受即期不可撤销信用证以及电汇结构(如定金 + 凭装运单据 / SGS 证书付尾款)。具体结构按合同商定,取决于订单规模和合作阶段。首单我们不要求全额预付。

04Who tests the material? Can we send our own inspector?由谁检测货物?我们可以派自己的检验员吗?

SGS laboratory testing of the export lot is a mandatory part of our procedure, and the SGS certificate of analysis is the binding specification for that lot. You are welcome to appoint CIQ / CCIC or your own representative to witness sampling and loading at the port. Both reports can be referenced in the contract.出口批次的 SGS 实验室检测是我们流程中的强制环节,SGS 分析证书是该批次具约束力的规格依据。欢迎您委派 CIQ / CCIC 或自己的代表在港口见证取样和装货。两份报告均可在合同中引用。

05Which Incoterms do you offer?提供哪些贸易术语?

FOB Karachi / Port Qasim is our standard basis. CFR or CIF to Chinese ports (e.g. Tianjin, Qingdao, Shanghai, Lianyungang, Fangchenggang) can be quoted on request once destination and volume are known.卡拉奇 / 卡西姆港离岸价(FOB)是我们的标准基础。在确定目的港和数量后,可按要求报至中国港口(如天津、青岛、上海、连云港、防城港)的 CFR 或 CIF 价。

06What is the typical lead time?通常的交货周期是多久?

It varies by mineral and source. As a general framework: sourcing assessment within a few days; samples in 2–4 weeks; after contract signature, first shipment preparation, SGS testing and loading typically take 3–6 weeks; sea freight Karachi → China is roughly 2–3 weeks. We give a specific timeline in each assessment and do not promise dates we cannot keep.因矿物和货源而异。一般框架为:采购评估数日内完成;样品 2–4 周;合同签署后,首批备货、SGS 检测和装货通常需 3–6 周;卡拉奇至中国海运约 2–3 周。我们在每次评估中给出具体时间表,不承诺无法兑现的日期。

07Can we visit the mine or the stockpile in Pakistan?我们可以到巴基斯坦考察矿山或库存吗?

Yes, and we encourage it for larger or long-term supply. We arrange site visits, meetings with the mine operator and inspection at the warehouse or port. We also travel to China ourselves to meet factory owners and end users directly.可以,对于较大或长期的供应,我们鼓励实地考察。我们可安排现场参观、与矿山运营方会面以及在仓库或港口的检验。我们也会亲赴中国,直接与工厂业主和终端用户会面。

08Can you source a mineral that is not listed on your website?可以采购网站上未列出的矿物吗?

Often, yes. Pakistan produces chromite, manganese, barite, fluorite, magnesite, talc, gypsum, rock salt and other industrial minerals. Submit a sourcing request with your specification; we review feasibility, legal export status and quality before giving you an answer. If something cannot be sourced responsibly we will tell you so.通常可以。巴基斯坦出产铬铁矿、锰矿、重晶石、萤石、菱镁矿、滑石、石膏、岩盐及其他工业矿物。请提交附有规格的采购请求;我们会在答复前审核可行性、合法出口状态和质量。如某种矿物无法负责任地采购,我们会如实告知。

09Which documents do you provide with a shipment?发货时提供哪些单据?

SGS Certificate of Analysis, Certificate of Weight, Certificate of Origin, Bill of Lading, Packing List, Commercial Invoice and photographs of each sealed container with seal numbers. Additional documents required by your customs broker or bank can be agreed in the contract.SGS 分析证书、重量证书、原产地证书、提单、装箱单、商业发票,以及每个封箱集装箱带封条编号的照片。贵方报关行或银行要求的其他单据可在合同中约定。

10Do you communicate in Chinese?可以用中文沟通吗?

Yes. You can contact us on WeChat, WhatsApp or email in Chinese or English. Technical documents and SGS reports can be shared with Chinese translations where needed.可以。您可通过微信、WhatsApp 或电子邮件用中文或英文联系我们。技术文件和 SGS 报告可在需要时提供中文翻译。

11Are the specifications on this website guaranteed?网站上的规格有保证吗?

No. They are typical reference ranges for each mineral type, shown to frame discussions. They are not a representation of current stock, confirmed grade, quantity or price. The binding specification for any shipment is the SGS certificate issued for that lot, within the tolerances fixed in the contract.没有。它们是各类矿物的典型参考范围,用于初步沟通,并不代表当前库存、确认品位、数量或价格。任何货物的约束性规格均为该批次出具的 SGS 证书,并在合同规定的容差范围内。

Start a conversation开始洽谈

Tell us your specification. We will tell you honestly what we can source.告诉我们您的规格,我们将如实告知可采购的方案。

Samples before bulk. SGS before shipment. No commitment until the numbers are verified.先样品后批量,装运前 SGS 检测,数据验证前不作承诺。

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